Refunds, Exchange, and Guarantee Policy
At thestrategictraders.com, we strive to provide high-quality products and services that deliver exceptional value to our customers. Please read the following policies carefully:
Refunds
- Refund policies for each course, product, or service are detailed on their respective pages. Please review these policies before making a purchase.
- Refunds are processed in accordance with the terms specified for each product or service.
- To request a refund, you must contact us within the designated refund period as stated on the product page.
- Refunds will not be provided for:
- Purchases outside the stated refund period.
- Digital products or courses accessed in full.
- Non-compliance with stated eligibility criteria.
Exchanges
- Exchanges are not applicable.
Guarantees
- Our guarantee policies for specific products or services (if applicable) are clearly stated on their individual pages.
- We stand by the quality of our offerings and are committed to ensuring customer satisfaction, as outlined in the respective course or product terms.
- Guarantees do not cover personal preferences, lack of effort in applying the material, or failure to meet personal expectations beyond the scope of the product or service.
General Conditions
- All refund and guarantee requests must be made through email contact and accompanied by proof of purchase.
- We reserve the right to deny refund or exchange requests that do not meet the stated criteria.
- Policies are subject to change without prior notice, and any updates will be reflected on this page.
Contact Us
If you have any questions or need assistance, please contact us at divyanarayanan@thestrategictraders.com. We’re here to help!